There is no standard definition of clean. Our definition of clean is that we are cruelty-free and formulated under strict global guidelines for ingredient safety. We are formulated without: Aluminum Salts Animal Oils/Musks/Fat Artificial Dyes Benzoph
No, we do not test any of our products on animals. We are committed to being cruelty-free, and are PETA Certified.
Our bottles are recyclable. Currently, our caps are recyclable through small piece recycling programs like PACT. All secondary packaging and boxes are FSC-certified (Forest Stewardship Council), ensuring they come from responsibly managed forests.
No, our patent-pending Bioactive Keratin Ferment is a a fermentation made from Lactobacillus, bioactive keratin peptides, and honey that helps replace, repair, and strengthen broken protein in weak or damaged hair. 95% of hair’s structure is made up
Yes!
Our shampoos perform for all hair types. If you're seeking to remove scalp and product build up, we recommend our Clarifying Shampoo and Scalp Scrub. Our Hydrating Shampoo is an crucial staple in your wash routine. We recommend using both in a double
Yes! Even when your hair is in a protective style, your hair needs the reconstructing, hydrating and fortifying benefits of the Foundation collection. Maintaining a healthy scalp with any protective style is still crucial. We also recommend using our
Yes, all of Cécred products are Phthalate free.
Yes, Cécred products are SLS and SLES free.
No, we don't use microbeads in any of our products. Our Clarifying Shampoo & Scalp Scrub contains Microcrystalline Cellulose, a physical exfoliant naturally derived from wood.
Yes, all Cécred products are silicone-free.
Yes, all of our Cécred products are Paraben free.
Cécred products are not vegan. Our Bioactive Keratin Ferment contains ethically sourced natural wool protein and honey.
The offerings are only made available for purchase on the Website. If you purchase the Offerings from an unauthorized online retailer or from anywhere other than the Website, the products are considered diverted products. We do not guarantee the effi
We have set this limitation due to such high demand. This is how we ensure orders are fulfilled.
As a Pro Member, you will gain exclusive access to our Pro newsletter, in-depth product trainings, exclusive product sizing, and education.
Our discount model includes a 30% built in savings for the Max size products. All max sizes are available to professionals in the pro program.
All pro sizes products will have built in savings and throughout the year we will offer promotions Sign up for our pro newsletter to never miss a deal!
One code may only be used at a time, and the 30% of built in savings will always stand.
No, we currently do not offer subscriptions with our Max Size products.
Yes, you must be logged into your Pro Account for the exclusive Pro benefits.
Yes, we have set a limit of 5 units of Max Sizes per product, per order.
The max sized products are not for consumers and you are not to use the pro portal for your clientele.
Pro members will receive free shipping on orders of $50 or more.
Return, Refund and Exchange Policy. You have 14 (fourteen) days from the delivery date of your order to make a return. Any item(s) you return must be in their original condition, unopened and unused, and with all packaging intact and labels attached.
Absolutely! As a Pro Member, you will get access to Cécred education.
Yes! Be sure you are signed up to receive pro emails to be in the know.
We currently do not offer free product samples.
Yes, you can apply to the affiliate program during open enrollment periods throughout the year.
At this time, we do not offer promotional or event partnerships with salons or independent stylists. We appreciate your interest and will be sure to share any future opportunities through our official channels.
Yes, all Backbar bundles are exclusive to the pros.
All max-size products and back bar bundles are available to licensed pros. To stay informed, make sure you’re subscribed to receive our emails and updates.
We offer a complimentary Cécred Pro Seal (in-salon display) with purchase of any of our Backbar bundles.
We currently do not distribute digital assets for promotional use. To ensure brand consistency, all brand visuals and messaging are developed and shared directly by our team.
We do not offer co-branding or in-salon retail partnerships at this time. Our focus remains on supporting professionals through education and our affiliate program.
Our products are not available for resale through salons or individual stylists. However, professionals can participate in our affiliate program and earn commission when clients purchase products using their unique affiliate link.
You can apply to be a Cécred Pro Affiliate during open enrollment. If accepted, you will have an affiliate link and code to earn commission.
You can reach out to customer service at [email protected].
We do not offer bulk or salon backbar pricing at this time. However, we encourage professionals to explore our curated backbar bundles, which are designed to offer value and support for salon use.
While institutions are not eligible for bulk ordering, we encourage cosmetology schools to sign up for our Pro Program. This provides access to product bundles that are already priced at a value, along with ongoing education and resources designed to
We currently offer exclusive virtual ProClasses designed specifically for licensed professionals. These classes provide advanced education on our products, philosophies, and techniques. Outside of our brand activations and pop-up events, we do not ha
We do not currently have a stylist locator or listing feature on our website. Should this change in the future, we will communicate updates to our Pro community.